increase the idle time session before time out

69 votes

Currently the IMOS VIP sessions are timeout after 90min of innactivity. A warning is poping up after 80m, giving 10m to a user to reactivate the account.

A user that need to open other applications for the work, misses often the warning, and the session needs to reload, which implies that the user has lost his work if not saved, which happens very often.

Our proposal is to increment the session from 90m to 240m or to have a possibility to configure this time through a configuration flag, giving the possibility to increase the time before session expiry for our users.

Done Suggested by: Sofia (25 Oct, '23) • Upvoted: 25 Oct, '24 • Comments: 6

Comments: 6

03 Nov, '23
Roland Mueller
I see no reason why there needs to be a timeout of the application, it is extremely annoying and counter productive. It shouldn't be a negotiation. Fix the issue the way WE need it , or take our business elsewhere.
03 Nov, '23
Omer
remove expiry times altogether. adding more duration won't solve the problem, just reduce the frequency of work being lost.
06 Nov, '23
allen liu
as per above
07 Nov, '23
Chris Kalamaras
Increase the session to 5 hours minimum.
10 Nov, '23
Bobby Morse Admin
A new configuration setting to control the idle time session length has been released. Please check release notes and reach out to Veson services teams for assistance in changing from the default value.
15 Nov, '23
Aldon P
Bobby, Could you share the link to the specific release note?