Individual locale setting conflicting with preferred standard layouts / stylesheets

13 votes

With the possibility for each user to change his or her Locale, we experience min. 3 different invoice layouts:
US: m/d/yyyy USD 100,000.00
UK: dd/mm/yyyyy USD 100,000.00
DK: dd-mm-yyyy USD 100.000,00

Above is confusing for Charterers receiving the freight invoice in ‘US’, the demurrage invoice in ‘UK’ and the rebills in ‘DK’. It is unprofessional sending out official documents with different layouts.

In order to avoid sending out official documents with different layouts we have been forced to ask our VIP users to select Danish (Denmark) as Locale. Forcing our users to have Danish (Denmark) set as Locale we have simply removed the preferred locale option for the user and the user will therefore have to use his or her keyboard differently than they normally would have done and the possibility of typos increases.

Solution:
Allow each client to choose one fixed setting for layout of all invoices, stylesheets and templates no matter what Locale setting the individual user has.

Under consideration financials Suggested by: Jens Astrup Sørensen (03 Aug, '21) • Upvoted: 14 Dec, '22 • Comments: 3

Comments: 3

04 Aug, '21
Ryan
This is also a problem with Voyage Instruction forms. (Was raised with Veson support in Jan 2021, currently under 'development review')
04 Aug, '21
Jan Ørskou
Hi Jens, I agree to this.
VIP should allow users to choose their preferred locale as well as ensuring that company invoicing follow one specific standard regardless of the user chosen locale.
We have a similar issue for our invoices. I know that each company have separate invoice stylesheet, but fundamentally an invoice boils down to a description field, a BL qty field an amount field and some dates. In our case we don't have any issues with the last 3 mentioned fields. They always display US format (which is our preferred format) regardless if user has chosen Danish locale. However for the Description field we see a different behavior. Here it is actually the locale for the user that creates the invoice that prevails, meaning that if a user with Danish locale creates the invoice the output in the description field is a mix of US and Danish formats. However if a user with US locale creates an invoice all is in US formats. We don't plan to restrict users locale settings.
21 Nov, '22
Samuel
We're many global companies on this platform and having the functionality to use whichever locale setting as necessary on an individual user basis is great - BUT, as described by Jens initially and then commented on by Jan, having control from the company level for the format of the description field in invoices sounds like it should be given functionality.

How long will this stay in Under consideration status?